At the height of COVID-19, I started every day with a 7h30 check-in call as part of the company Crisis Response team. On this call, I got my dose of reality. I equally got my dose of inspiration. I got to hear firsthand the amazing things people are doing across our business during this time.
But what I was not expecting, is how this call impacted my day. I got my energy for the day from the people on this call. Their jokes, their banter, their positive dispositions. The compassion in their voices, the passion in their deeds.
I really came to appreciate this routine start to my day. It gave me structure, gave me encouragement and kept me connected to the world. It was both my thermometer and my barometer. A great call became a great day. A horrible call became a horrible day.
When no one can see you, how important your voice becomes. How you use your voice matters. I am much more mindful of how I use my voice now. Especially during lockdown.
It was Barack Obama who said: ‘One voice can change a room, and if one voice can change a room, then it can change a city, and if it can change a city, it can change a state, and if it can change a state, it can change a nation, and if it can change a nation, it can change the world. Your voice can change the world.’